Engaging your customers with professional, agile and innovative solutions.


At J TeleMarketing, we’re the voice behind some of the largest companies around the globe. But we are more than just a voice, we’re your partner. We will work with you to ensure your customer relationships are of the highest quality.

For more than 10 years now J TeleMarketing has to lead the way with dedicated Call Center and Business Process Outsourcing. Our highly professional onshore and offshore solutions allow you to focus on the business of making your enterprise a success.









Leaders In Managing Customer Relationships

Your customers are at the core of what you do. At J TeleMarketing we’re an extension of your team, your ideas and your brand values. We are the experts in managing customer relationships across a wide range of industries and we support all communication methods including phone, email, social media, and multilingual services. We pride ourselves on our ability to provide rapid, responsive and agile solutions be it for a short campaign or ongoing service requirements.

No matter what the job is, we seek to build long-standing strategic partnerships that simply exceed your expectations.


J TeleMarketing teams work closely with each other and with our colleagues across the globe to create integrated and international solutions. Our employees form client relationships built on mutual trust and respect, helping clients deliver high performing services to their customers and citizens.


We are a big business without the bureaucracy. We empower our people to think freely and act flexibly, with the entrepreneurial freedom to make decisions at a local level and take personal responsibility for their actions. This individual autonomy – unusual in a company of our size and scale – is inspiring for our employees and beneficial for our clients.


J TeleMarketing people are known for challenging conventional wisdom and ways of working. We foster a spirit of innovative thinking and continual improvement, where new ideas are positively welcomed. We understand that this is the best way to arrive at the groundbreaking solutions that will give our clients a competitive edge and achieve sustainable success.


We know people want to work for a company that cares – and we do. Corporate social responsibility has always been part of our heritage. We believe a company can only maintain success by making a valuable contribution to society. Getting involved in our local communities, giving something back to society and protecting the environment are activities driven by our people and supported by our culture.

Customer Care

At J TeleMarketing, we have the people, systems, and experience to deliver innovative and customer-focused contact center solutions.

For years now, we’ve been specializing in outbound customer management, and that’s why leading global brands choose us to manage their customer relationships. From sales inquiries to billing and help desk services, we’re an extension of your brand that offers exceptionally high call center outsourcing solutions.

Customer Intelligence

Our contact center team will help you understand your customers and then develop a plan to meet their needs.

Everything we do at J TeleMarketing focuses on your customers’ needs. To facilitate them in the best way possible, we first seek to understand them before planning for the future. As part of our all-encompassing call center customer service, our Customer Analytics program allows us to develop a plan to improve your service to match the expectations of your customers. This includes the realignment of your processes to deliver customer satisfaction and reduce operating costs. Once done, this will result in a customer-centric service plan that spans across operations, training, and quality monitoring.

  • Detailed customer analytics.
  • Net promoter score analysis and feedback.
  • Quality monitoring.
  • Mystery shopping.
  • Automated customer surveys.
  • Benchmark your performance against global companies.