Outbound Call Center Services

Lead Qualification & Generation

We help our clients improve their sales conversions and reduce cost of sale by using our proven lead nurturing and qualifying process to assure that their active leads on their lead lists convert. The digital era has presented new challenges for lead qualification. A business could gather great leads using online resources such as opt-in forms. A call center plays a crucial role and verifies the leads and nurtures them by adding the responsiveness of the human voice and active listening.

J Telemarketing Lead Qualification Call Center

We qualify your lead lists using our state-of-the-art lead qualification call center. Our competitively-priced services help your business to send only the most qualified leads to your sales team. Hence, your sales division would enjoy highly qualified, vetted and nurtured leads that convert to sales.

The Human Voice Solution

A high quality lead list requires call center lead qualification. Since leads lists are generally gathered by data mining and lead list providers, they often contain a number of inactive leads or uninterested leads. Even prequalified leads should be verified to assure a higher conversion ratio.

Our formula for lead verification:

Contact + Active Listening + Rapport + Problem Resolution = Highest Conversion Ratio.

Why Use Lead Generation?

Lead generation is a win-win for both the buyer and seller. Buyer requests information about their desired products or services from several businesses and the seller is given the opportunity to pitch their products or services to the buyer. Your conversion rates involving such warm leads would be higher than the higher conversion involving cold contacts because the lead is warm and we prequalify your warm lead.

Reducing Cost per Sale
When using lead lists to generate sales, your business would account for the cost of each sale. Our lead qualification call center helps to verify all active leads before they reach your sales team to assure the highest percentage of sales and to reduce the cost of sale for your business.

J Telemarketing Call Center Lead Qualification

  • State-of-the-art lead qualification call center
  • Active listening and human voice formula for nurturing leads
  • Professionally trained call center agents (avoid LMR)
  • No cold calling
  • Multinational presence
  • Dedicated project managers
  • Weekly reporting and qualified lead list delivery
  • Reduce inactive and dead leads
  • Increase sales and conversions exponentially
  • Reduce cost per sale with vetted leads
  • Increase return on investment (ROI)
  • Flexible billing plans
  • 8 years of experience in lead qualification
  • Award winning call center lead generation

Get Ready To Increase Conversions

J Telemarketing’s lead generation call center continues to help our clients prequalify and verify leads for more than a decade. Let us show you, you can enjoy a higher closing ratio from your leads while reducing the cost of each sale. Call or email us today!

Direct Sales & Appointments

Successfully operating telemarketing companies is a science. When executed properly, telemarketing will benefit your business. An effective outbound telemarketing campaign involves using a simple, proven formula.

Our formula for outbound sales is

Active Listening + Rapport building + Assessing needs + Knowledge + Fulfilling customers’ need = Increased sales and conversions.
Knowing what your customer wants is what we care about. Fulfilling the needs of your customer is what we do. Our professionally trained telemarketing agents understand this simple yet crucial truth of our telesales services.

Active Engagement

When our outbound sales staff phones your prospective customers, whether we call your customers in an appointment setting or in a non-appointment setting, we engage your customers actively. We ensure that your customers are interested in the conversation. We realize that the customers need to like our representatives in order for the customers to give you their business. This is how we practice telemarketing.
We train our agents to be conversational, to ask your customers interesting questions and to engage them. We have found that when our agents get to know your customers, we drastically increase the chances of your customers buying your products and services.

Understanding the Customers’ Background

Our Active Engagement formula also involves understanding the background of your customers. Our outbound telemarketing experience has taught us that it is very important to know the background information of your customers before we call them.

Where do the customers live?

What is their level of interest in the products or services we are calling about?
Have the customers used similar products or services in the past?
What questions could we ask that relate to their lifestyle and culture?
How could we actively engage the customers to facilitate a positive experience that culminates in a sale or conversion?

Our Active Engagement Philosophy

Our philosophy relating to our Active Engagement formula for telesales: Instead of racing towards the sale, we engage your prospective customers with a normal conversation. Initially, we ask your customers a question or two about themselves to break the ice. At the beginning of each call, our agents use simple salutations and ask questions that lead to more conversation.
We have found that such a friendly approach makes the customers feel comfortable and responsive. The customers know that the caller has an agenda. By using a congenial approach, the customers open up. This is our secret of telemarketing. We have realized this secret through our experience, knowledge and confidence, and we achieve a high conversion rate for our clients.

Our Telemarketing Experience

Throughout the past 10 years, we have handled various campaigns ranging from financial campaigns to DR campaigns, health and beauty, hotel industry, telecommunications, business-to-business, business-to-customer, seniors, outbound surveys among others. We have found that conducting an effective sales campaign is similar to creating a work of art, and at J Telemarketing, we know how to paint it right.

Our Ethics

We conduct transparent and ethical campaigns with our telemarketers. We do not cold call, period. We follow FTC regulations regarding cold calling campaigns. We only work with “warm leads.” The customers would have been engaged and would have opted-in to receive information about a similar product or service. We contact such customers to offer your product or service.
With appointment setting and surveys, we offer cold calling since they are information gathering campaigns that are not focused on sales. J Telemarketing proudly adheres to all FTC rules and regulations with our telemarketing services.

Improve Results With Reliable Outbound Telemarketing

J Telemarketing’s outbound telemarketing call center is powered by the science of telemarketing, using an Active Engagement formula that we have carefully developed over the last decade. We invite you to contact us today for your free consultation.

We also specialize in

Backoffice Support Services

  • Credit Card Chargeback Management
  • Data Entry Services
  • Document Scanning & Conversion Services
  • Sales Order Processing
  • Virtual Assistant
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