J Telemarketing Vs The Pandemic: Coping Against the 2nd Wave of COVID-19
With the lockdowns having been eased after a decrease in the number of cases, people have started enjoying the liberty of going out in freedom once again. However, people have seemingly forgotten that the virus is still very much on the loose, which has led them to grow careless and fall prey to the disease.
However, J Telemarketing acknowledges the seriousness of the reemerging threat and has put in place a series of strict precautionary protocols, so as for none of the employees or clients to fall prey to COVID19. It bears mentioning that, at the time of the first wave of COVID-19, J Telemarketing, as attributed to their apt response to the rising pandemic, not only kept the employees safe from the pandemic, but also from unemployment. The company was one of the very few in the world to not lay-off any of its workforce at the time when the organizations went on a downsizing spree.
J Telemarketing seeks to continue that positive trend, in the interest of which, the organization has chalked out a standard set of guidelines, so as for the entire workforce to stay protected from the woes of COVID-19. Here are some practices mandated by the call center for the entire workforce to follow:
- Use of Facemasks:
Use of facemasks has been made compulsory for all those who opt to work from the office. The call center agents that don’t have facemasks are provided facemasks by the organization. It has been scientifically proven that facemasks significantly reduces the odds of COVID19 spread. Therefore, the call center management has made it essential for the entire workforce to wear them and protect themselves and others from the virus.
- Use of Hand Sanitizers:
The availability of hand sanitizers has also been made obligatory by J Telemarketing with the entire workforce. Like with facemasks, the organization also provides hand sanitizers to the employees in case they don’t have their own. Hand sanitizers are basic hygiene maintenance items that are essential in a setting where multiple individuals come in contact with various surfaces. Use of hand sanitizers in such a setting can also prevent the virus from spreading.
- Social Distancing:
Although a team consisting of multiple people has to be placed in a single room, the seating arrangement for all the call center employees is done at least 6 feet apart from one another, so as to keep the workforce safe in case of the presence of a possible carrier on the floor. The employees are directed to maintain a safe distance from one another in activities other than work as well.
- Work From Home Facility:
Those that feel under the weather, are asked to work from home. They are given a choice to either rest if they feel severely unwell, or are asked to take up their daily official tasks from home if they feel up for work.
- Maintenance of Basic Hygiene:
The office is sanitized on a daily basis upon the departure of the employees, so as for them to return to a clean and safe environment the next day. Furthermore, the hard utensils and crockery is replaced with the disposable ones, so that they are only used once and disposed of later, so as for the germs to not linger and infect anyone.
The coronavirus is a vile and unassuming disease that is capable of causing a lot of damage to its host without him/her even knowing. However, with adapting the scientifically proven safety protocols, J Telemarketing has managed to mitigate the probability of a COVID19 spread within the organization to a great degree. With that said, we also encourage each individual, household, and organization to follow all the safety measures and protect themselves and their loved ones from the scourge of this pandemic.