Close, collaborative partnerships

We work as an integral part of our clients’ business; respecting their culture and achievements, protecting their reputation, supporting their employees and committing to results-focused, risk-reward agreements.

Targets met, promises kept

Our clients are confident we will deliver on our promises because we build service levels and continuous improvement commitments into our contracts.

Client-first, innovative solutions

We create solutions with our clients, for our clients. We know every organization is different and we work to understand individual priorities and develop innovative solutions that make a difference.

Tried and tested experience

We have years of experience in business process outsourcing, working with leading organizations internationally.

Our Values


J TeleMarketing teams work closely with each other and with our colleagues across the globe to create integrated and international solutions. Our employees form client relationships built on mutual trust and respect, helping clients deliver high performing services to their customers and citizens.


J TeleMarketing people are known for challenging conventional wisdom and ways of working. We foster a spirit of innovative thinking and continual improvement where new ideas are positively welcomed. We know that this is the best way to arrive at the groundbreaking solutions that will give our clients a competitive edge and achieve sustainable success.


We know people want to work for a company that cares – and we do. Corporate social responsibility has always been part of our heritage. We believe a company can only maintain success by making a valuable contribution to society. Getting involved in our local communities, giving something back to society and protecting the environment are activities driven by our people and supported by our culture.

Customer service is the new marketing.

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